Refund policy
Refund & Return Policy
At Everyday Home Deal, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please review our return and refund policy below.
Return Period
You may request a return within 14 days of receiving your order.
Requests submitted after the 14-day return window may not be eligible for a refund or replacement.
Return Eligibility
To qualify for a return, your item must:
- Be unused, unworn, and in its original condition.
- Be returned in the original packaging with all tags, accessories, and seals intact (where applicable).
- Include proof of purchase, such as your order confirmation or order number.
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
The following items cannot be returned:
- Products damaged due to misuse, improper handling, or normal wear and tear.
- Items returned without their original packaging or missing components.
- Clearance, final sale, or non-returnable promotional items clearly marked at the time of purchase.
- Gift cards and downloadable digital products (if offered).
How to Request a Return
To start a return, please contact our customer support team.
Email: support@everydayhomedeal.com
Or submit your request through our Contact Us page.
Please include:
- Your order number
- The item(s) you wish to return
- The reason for the return
- Photos (if the item is damaged, defective, or incorrect)
Our team will review your request and respond with return instructions within 1 business day.
Please do not send items back without receiving return authorization, as unauthorized returns may not be accepted.
Refund Process
After your returned item is received and inspected:
- We'll notify you by email whether your refund has been approved or declined.
- Inspections are generally completed within 2 business days of receiving the return.
- If approved, your refund will be issued to your original payment method within 5–7 business days, depending on your bank or payment provider.
Please note that your financial institution may require additional processing time before the refund appears in your account.
Return Shipping Costs
Unless the return is due to our error, customers are responsible for return shipping costs.
Original shipping charges are non-refundable, except when:
- The wrong item was shipped.
- The item arrived damaged.
- The item arrived defective.
- The return is the result of an error on our part.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
- Your order number
- Clear photographs of the item
- Photos of the shipping package and label
Once verified, we will provide, at no additional cost:
- A replacement item, or
- A full refund, depending on the circumstances.
In these cases, return shipping costs will be covered by Everyday Home Deal.
Order Cancellations
Orders may be cancelled free of charge before they have been shipped.
Once an order has been dispatched, it can no longer be cancelled. However, you may still request a return after delivery if your order meets the eligibility requirements outlined in this policy.
Exchanges
We currently do not offer direct exchanges.
If you would like a different item, size, or color (where applicable), please return the original product (if eligible) and place a new order.
Contact Us
If you have any questions regarding returns, refunds, or cancellations, we're happy to assist.
Everyday Home Deal
Email: support@everydayhomedeal.com
Phone: +1 (678) 447-4868